Help & FAQs

Shipping and Handling

DOMESTIC

Currently, we ship within the Continental United States (excludes Alaska).

USPS First Class Mail 5 to 7 business days: At this time we offer free shipping to United States.

USPS Priority Mail 2 – 3 business days: $ 10.00 Flat Charge. Please select and add this option to your cart at checkout.

CANADA NAD AUSTRALIA ONLY

USPS First Class International: $15.00 FLAT CHARGE. Tracking number included! We ship your purchase between 24 to 48 hours of payment. Delivery varies according to your country’s postal service!

INTERNATIONAL

USPS First Class International Customers in countries with shipping costs over US $20.00 will receive a PayPal invoice for the difference. You package will be shipped once shipping and handling charges have been received. For example: If you country charges US $25.75 for shipping, once you pay the US $20.00 fee, we will send you an invoice for US $5.75. This is a 2 week to 6 week service depending upon your destination country. Packages shipped this method cannot be tracked. Not available for all countries.

We normally ship this item within 24 hours of receipt of payment. Purchases made on Friday, Saturday or Sunday will ship on the next business day. For your protection, we only ship to PayPal confirmed addresses. Please ensure the shipping address is changed prior to payment if you wish your order to be shipped to a different address other than the one from PayPal. For a shipping price quote, fill out the form below.


Customs Duty and Tax

All international orders are subject to import duty and tax by the destination country. The buyer is responsible for all duty and tax. If you are unsure of the import taxes in your country, we recommend you contact your import authority. No international shipping times are guaranteed.

Returns and Exchanges

Returns: 30 days (customer pays for return shipping to store)

Exchanges includes band resizing: 10 days (customer pays for return shipping to store)

We charge a flat fee of $12.95 for band adjustments which includes resizing and shipping the band back to you. USA only!

Returns: If you are not satisfied with your purchase, you have 30 days to return your purchase. Returns are permitted for new, unworn merchandise only. You may not wear, alter, size or otherwise use the item you are returning.

Please notify us via email prior to returning an item for RMA (return authorization number) to this email salesusaparacords@gmail.com with the following information:

  • Full name and complete address
  • Date of purchase
  • Reason for return

Please return the item in the exact condition it was shipped to you with your receipt, including all hang tags. Also include any complimentary items, such as watch straps etc. If there are any signs of wear, we will refuse the return. You are responsible for the cost of return shipping. There is no restocking fee. Please see below for return instructions.

Exchanges: If you wish to exchange an item for something else, we request that you return your purchase for a refund, and re-purchase at your convenience. Please see below for return instructions.

Defective Merchandise: In the case of a defective item, please contact us at salesusaparacords@gmail.com and we will assist you with your return.

Please ship your return or exchange item to:

USA Survival Paracord World

ATTN: MP Returns

P.O. 771183

Coral Springs, FL 33077-1183

Please use sufficient packing material to prevent damage of your item in transit. The item is your responsibility until it arrives at our facility. We highly recommend you purchase insurance. Once the return is received, please allow 5 business days for the return to process.