Frequently Asked Questions

Most frequent questions and answers

We sell various types of survival bands! However, our most popular bands are adjustable! Once we receive your order, your wrist size and watch measurements are given to our weaver for production. Then, the band is meticulously weaved with a seven strand 550 Lbs. strength paracord over two hook and loops. When the band is completed, it goes through a rigorous quality control to assure the measurements are correct, the buckle functions properly and there is no defects. Once the band passes quality control, the band is ready for shipping.

Our bands fit watches with regular spring bars and strap screws. Most watches lug have an allocated space where you can easily install our bands, however, some watches come with corner, center and multi notched straps, these are not compatible with our bands.

Our adjustable bands come with two separate belts! One belt is adjustable and the hook and loop can be extended for 1 extra inch for comfort!

Buying our bands is quick and easy! All you need is three measurements, your wrist size, watch case size and lug width. The lug width is the space where your band connects! We use the most common measuring units.  Since we are located in the United States, we use inches as the measuring unit for wrist sizes. However, for watch measurements, we use millimeters since this is the most common worldwide measurement unit used today. Whatever measuring unit you use, conversion tables are easily found on the internet.  

We understand that sometimes mismeasurements may happen, so we want to make your shopping experience stress free! We are here to help! We will be happy to resize your band, just contact us for instructions! Customers are responsible for shipping the band back to us. Once we receive your band, we will resize it or make a brand new band if resizing is not possible, we will even  replace the buckle if necessary, then we will ship the band back to you. We only charge $12.95 for labor, materials are FREE!

We understand you need you band quickly, so, we make and ship you custom band between 24 to 48 hours or sooner, after your order is received. Except for Fridays, weekends and holidays! We ship our bands daily!

Shipping & Returns

Most frequent questions and answers

Currently, we ship within the Continental United States (excludes Alaska).

USPS First Class Mail 5 to 7 business days

Optional Service

USPS Priority Mail 2 – 3 business days$ 10.00 Flat Charge. Please select and add this option to your cart at checkout.

USPS First Class International: $20.00 FLAT CHARGE. Tracking number included! We ship your purchase between 24 to 48 hours of payment. Delivery varies according to your country’s postal service!

USPS First Class International: $20.00 FLAT CHARGE. Tracking number included! We ship your purchase between 24 to 48 hours of payment. Delivery varies according to your country’s postal service!

USPS First Class International  You package will be shipped once shipping and handling charges have been received. Shipping charges are automatically calculated by PayPal. This is a 2 week to 6 week service depending upon your destination country. Packages shipped this method cannot be tracked. Not available for all countries.

We normally ship this item within 24 hours of receipt of payment. Purchases made on Friday, Saturday or Sunday will ship on the next business day. For your protection, we only ship to PayPal confirmed addresses. Please ensure the shipping address is changed prior to payment if you wish your order to be shipped to a different address other than the one from PayPal. 

All international orders are subject to import duty and tax by the destination country. The buyer is responsible for all duty and tax. If you are unsure of the import taxes in your country, we recommend you contact your import authority. No international shipping times are guaranteed.

We offer no-hassle returns! 

Returns: 30 days (customer pays for return shipping to store)

Exchanges includes band resizing: 30 days (customer pays for return shipping to store)

We charge a flat fee of $12.95 for band adjustments which includes resizing and shipping the band back to you. USA only!

Returns: If you are not satisfied with your purchase, you have 30 days to return your purchase. Returns are permitted for new, unworn merchandise only. You may not wear, alter, size or otherwise use the item you are returning.

Please notify us via email prior to returning an item for RMA (return authorization number) to this email salesusaparacords@gmail.com or use the “Contact Us” page with the following information:

  • Full name and complete address
  • Date of purchase
  • Reason for return

Please return the item in the exact condition it was shipped to you with your receipt, including all hang tags. Also include any complimentary items, such as watch straps etc. If there are any signs of wear, we will refuse the return. You are responsible for the cost of return shipping. There is no restocking fee. Please see below for return instructions.

Exchanges: If you wish to exchange an item for something else, we request that you return your purchase for a refund, and re-purchase at your convenience. Please see below for return instructions.

Defective Merchandise: In the case of a defective item, please contact us at salesusaparacords@gmail.com or use the “Contact Us” page and we will assist you with your return.

Please ship your return or exchange item to:

USA Survival Paracord World

ATTN: MP Returns

P.O. 771183

Coral Springs, FL 33077-1183

Please use sufficient packing material to prevent damage of your item in transit. The item is your responsibility until it arrives at our facility. We highly recommend you purchase insurance. Once the return is received, please allow 5 business days for the return to process.

Mail:
USA SURVIVAL PARACORD WORLD
 P.O. BOX 771183
Coral Springs, FL 33077-1183
Phone: 954-866-4328
Email Address:
salesusaparacords@gmail.com
Contact Us link:

https://www.usasurvivalparacordworld.com/contact-us/